Return & Refund Policy

At HumanHairSale.shop, your satisfaction is our top priority. However, due to the nature of human hair products and hygiene concerns, we have specific return guidelines to ensure fairness and safety for all customers.

✅ Eligibility for Returns

You may request a return within 14 days of receiving your order if the item meets the following conditions:

• Item is unused, unworn, unaltered, and in original packaging

• Lace, parting area, and hair strands are untouched and uncut

• Hang tags and protective nets are intact

❌ Items that CANNOT be returned:

• Worn, washed, or styled wigs or toppers

• Customized or final sale clearance items

• Products returned without prior authorization

📧 How to Request a Return

1. Email support@humanhairsale.shop with your order number and clear photos of the item.

2. Our team will review your request within 2 business days.

3. If approved, we’ll provide the return instructions and return address.

4. You are responsible for return shipping costs.

💳 Refunds

• Refunds will be issued to your original payment method within 7 business days of receiving and inspecting the return.

• Shipping fees (if any) are non-refundable.

⚠️ Important Notes

• We strongly recommend using a trackable shipping method when returning your item.

• Returns received without prior approval will not be accepted or refunded.

• Please ensure the item is securely packed to avoid damage during transit.

We appreciate your understanding and support of our hygiene policy. If you have any questions, don’t hesitate to contact us at support@humanhairsale.shop.